Artificial Intelligence

Artificial Intelligence Automation June 12, 2019 Customer Service Transformation: The Role of AI & Intelligent Process Automation (IPA)

When we think about the most impactful technologies in the last decade, one can argue that mobile and cloud have made the most impact on customer service (CS). The explosion of mobile phones was not just about a change in form-factor, but the emergence of the app economy has transformed expectations in the customer service …

Artificial Intelligence June 4, 2019 The mix of AI, RPA is turning business process automation smart

IPA can add up to to 20 to 35 percent improvement in efficiency, 50 to 60 percent reduction in process time, and returns on investment in triple-digit percentages, according to McKinsey. However, it’s still early, as most companies are in early-stage development, using individual pieces of AI, and rarely connecting them into a complete end-to-end automated process.

Artificial Intelligence June 3, 2019 How to improve a company’s performance with artificial intelligence

Artificial Intelligence is becoming more and more appealing for brands to implement innovative strategies and boost their performance. In fact, a research conducted by Adobe found that, today, 47 per cent of digitally mature enterprises have a defined AI strategy in their business. On the other hand, by 2022, global spending on AI will grow to $7.3 billion a year, up from $2 billion in 2018 (Juniper Research).

Artificial Intelligence Automation June 2, 2019 RPA and AI: Business process automation gets smart

Organizations seeking to reap the full benefits of robotic process automation are beginning to see artificial intelligence as a key technology for optimizing their process flow.

Artificial Intelligence May 31, 2019 Artificial Intelligence In The Workplace: How AI Is Transforming Your Employee Experience

Artificial intelligence (AI) is quickly changing just about every aspect of how we live our lives, and our working lives certainly aren’t exempt from this.

Artificial Intelligence May 31, 2019 Artificial Intelligence And Other Tech Innovations Are Transforming Dentistry

If you’re like the majority of humans on the planet, going to the dentist isn’t on the top of your list of things to do for fun. But with artificial intelligence (AI) and new tech and innovative design, it might start to be a bit more intriguing.

Artificial Intelligence May 28, 2019 Artificial Intelligence Creates a New Generation of Machine Learning

“I found the world of machine learning and computing so fascinating that I decided to switch into computer science. Since then, I’ve worked for 20 years in this space with data and data management, machine learning, and enterprise software development,” he tells Interesting Engineering.

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